FAQ
Most Common Asked Questions
Where do you ship from?
We ship from our manufacturing factory or warehouse located in Noida, Uttar pradesh, India.
Is COD (Cash on Delivery) available?
It depends on the product.
How long will it take for my items to arrive?
It vary from product-to-product; based on demand and shipping location.
Is shipping really FREE?
Sometimes yes or sometimes no when it's a Special day.
Do you provide refund or return in case i face any issue with the product?
No, We don’t provide refund once the order is placed but we exchange the product if you have received the defective or wrong products within 7 days of delivery.
How long will it take to receive a tracking number?
It will take usually between 7-9 days as all products are made to order so once its dispatched we send you the tracking number.
Where is your company located?
Floor No.: SECOND FLOOR
Building No./Flat No.: C 178
Name Of Premises/Building: Sector 10
Road/Street: NOIDA
City/Town/Village: Noida
District: Gautambuddha Nagar
State: Uttar Pradesh
PIN Code: 201301
Will I receive a confirmation number when I place my order?
Yes, all customers will receive confirmation after placing their orders (NOTE: Please contact us if you don't receive one within 12 hours)
Who can I contact if I have a problem with my order?
All inquiries can be forwarded to contact@getnfits.com
How can I pay?
We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, & COD etc.
How to cancel my order?
You have time span of 12 hrs after placing order to cancel the order, after 12 hrs all orders are further processed for manufacturing and no cancellations will be entertained.